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Appointment cancelled by patient

Acknowledgement after a patient cancels via WhatsApp or the portal.

Healthcareutility#appointment#cancellation

Preview

Hi Priya, your appointment with Dr. Mehta on Mon 20 May, 11:30 AM has been cancelled. You can rebook any time.

Rebook

Component structure

  • BODY

    Hi {{1}}, your appointment with {{2}} on {{3}} has been cancelled. You can rebook any time.

  • BUTTONS
    • URL Rebook → https://portal.example.com/book

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Patient first name

    e.g. Priya

  • {{2}}

    Doctor name

    e.g. Dr. Mehta

  • {{3}}

    Original appointment date & time

    e.g. Mon 20 May, 11:30 AM

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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