Everything you need to ship
One platform. No add-on charges per feature. Free Forever tier includes everything below at small scale.
Onboarding & WABA management
From signed-up to first message in 15 minutes.
Meta Embedded Signup
Customers complete their WABA setup inside Waxiomatic — Facebook OAuth, business verification, phone-number registration, all without leaving the dashboard.
WhatsApp Coexistence
Run alongside the WhatsApp Business app on the same number. No need to make customers choose.
Business profile editor
Edit the public business card (about, address, hours, website, vertical) from the WABA detail page. Most incumbents punt you back to Meta Business Manager.
Number warmup automation
New phone numbers auto-ramp over 7 days so they earn quality reputation gradually instead of getting throttled on day one.
Shared inbox
Multi-agent, AI-augmented, mobile-ready.
Multi-agent + assignment
Conversations have an assigned agent, AI mode (manual / copilot / auto-reply), internal notes, tags, and an audit-logged outcome (won / lost / pending / other).
AI copilot with full context
Claude generates 3 reply suggestions per conversation, grounded in your knowledge base when configured. Tone selectable per agent.
AI handoff brief
When a bot escalates, the agent inherits a one-line summary, 4 bullet highlights, sentiment, 3 suggested replies, and the customer profile in one panel.
Snippets + snooze + push
/-autocomplete canned replies, snooze conversations until a date, and get browser push notifications when assigned threads get inbound while you're away.
Translate inline
Tap to translate any inbound or outbound message. Translations cached per locale so re-tapping is free.
Templates
Approval-friendly templates with AI pre-check.
AI Spam-Check
Before submitting to Meta, Claude reviews your draft for the most common rejection reasons (marketing in a UTILITY template, dynamic URLs, prohibited content) and suggests fixes — saves the 24–72h rejection cycle.
WhatsApp Studio
Preview your template on iPhone / Android / Web / Desktop with example variable values before submitting. Reduces rejections 30–40% in pilot data.
Notification Library
Growing library of pre-built templates by industry × language (E-commerce, Healthcare, Finance, Restaurants, Logistics, Travel, Real Estate, Education — English, Hindi, Spanish). 1-click clone-and-submit.
Broadcasts
Send to millions, respect quality rating, optimize timing.
CSV upload + segments
Upload a CSV, validate, dedupe, send. Or build SQL-like audience segments over contact attributes. Both honor opt-out and per-WABA messaging tier.
Smart send-time
Schedule per-contact based on their historical reply patterns. Increases reply rates 25–40% in measured experiments.
A/B testing
Split your audience across template variants, see conversion per variant in the broadcast detail page.
Marketing calendar
Month grid view of scheduled broadcasts with India / US / UK / AE / BR / SA / NG holiday overlays.
Automation
Visual no-code flows backed by a durable Postgres runtime.
Visual flow builder
Drag-and-drop nodes for triggers, conditions, send-template / send-text, wait (minutes → days), set-tag / set-attribute, AI knowledge answer, handoff to human.
Durable runtime
Flow state lives in Postgres. Day-long waits survive restarts. BullMQ delayed jobs handle scheduling; idempotent transitions mean no double-fires under retry.
Keyword triggers + scheduled triggers
Inbound keyword match, tag added, contact created, scheduled cron, or webhook from your stack.
Knowledge base bot
RAG-grounded answers from your own docs.
Upload docs, get answers
Drop PDFs / URLs / sitemaps. We chunk, embed (local @xenova/transformers MiniLM, no third-party API), and store in pgvector.
Grounded reply suggestions
When a KB is attached to a conversation, the AI copilot grounds its 3 suggestions in retrieved chunks — fewer hallucinations, citable answers.
Developer platform
API-first for India.
Public REST API
Scoped keys, idempotent message sends, contacts upsert, loyalty / webhooks management. OpenAPI 3.1 spec at /v1/openapi.json, live Swagger UI at /v1/docs.
Outbound webhooks
HMAC-signed delivery with timestamp replay protection. 30s → 6h retry ladder. Delivery log + replay button in the dashboard.
Chat Widget (open source)
~10KB framework-free embed bundle. Business hours, offline email capture, UTM tracking, host allow-list. Code on GitHub so customers can audit before installing.
Customer loops
Loyalty, referrals, and feedback that compound.
Loyalty + tiers
Points-per-currency-unit, configurable tiers, idempotent credit/redeem via dashboard or API. Inbox panel shows each contact's balance.
Referral program
Auto-detect referral codes in inbound first messages. Rewards routed through the loyalty ledger (or fixed-amount). Leaderboard + audit-trail per referrer.
NPS / CSAT surveys
Auto-fire on conversation close or manual trigger from the inbox. Parse numeric replies, capture comments, aggregate NPS in 30-day analytics.
Compliance & trust
India DPDP-ready out of the box.
Consent audit trail
Every contact has a full immutable log of opt-in / opt-out events — source, IP, timestamp, method, evidence URL — for DPDP / GDPR review.
Customer migration tool
Import contacts + tags + custom attributes from Wati / AiSensy / Interakt / Gallabox CSV exports. Consent provenance preserved on the audit row.
Public status page
Live at /status with component health, active incidents, 30-day history. Auto-refresh every 30 seconds for visitors watching an outage.
Ready to try the full kit?
Start on Free Forever — every feature on this page is included.
Start free in 15 minutes