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Appointment reminder

Sent 24h before a scheduled appointment with confirm / reschedule quick replies.

Healthcareutility#appointment#reminder#transactional

Best-practice notes

Healthcare templates must avoid revealing specific conditions in the body — keep it neutral so the message can be read on a locked screen without leaking sensitive context.

Preview

Hi Priya, this is a reminder for your appointment with Dr. Mehta on Mon 14 Apr, 11:30 AM. Please reply CONFIRM or RESCHEDULE.

Confirm
Reschedule

Component structure

  • BODY

    Hi {{1}}, this is a reminder for your appointment with {{2}} on {{3}}. Please reply CONFIRM or RESCHEDULE.

  • BUTTONS
    • QUICK_REPLY Confirm
    • QUICK_REPLY Reschedule

नमस्ते प्रिया, सोम 14 अप्रैल, सुबह 11:30 को डॉ. मेहता के साथ आपकी अपॉइंटमेंट की याद दिलाने वाला संदेश। कृपया CONFIRM या RESCHEDULE उत्तर दें।

पुष्टि करें
रीशेड्यूल करें

Component structure

  • BODY

    नमस्ते {{1}}, {{3}} को {{2}} के साथ आपकी अपॉइंटमेंट की याद दिलाने वाला संदेश। कृपया CONFIRM या RESCHEDULE उत्तर दें।

  • BUTTONS
    • QUICK_REPLY पुष्टि करें
    • QUICK_REPLY रीशेड्यूल करें

Hola Priya, te recordamos tu cita con Dr. Mehta el Lun 14 Abr, 11:30. Responde CONFIRMAR o REPROGRAMAR.

Confirmar
Reprogramar

Component structure

  • BODY

    Hola {{1}}, te recordamos tu cita con {{2}} el {{3}}. Responde CONFIRMAR o REPROGRAMAR.

  • BUTTONS
    • QUICK_REPLY Confirmar
    • QUICK_REPLY Reprogramar

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Patient first name

    e.g. Priya

  • {{2}}

    Doctor name

    e.g. Dr. Mehta

  • {{3}}

    Appointment date & time

    e.g. Mon 14 Apr, 11:30 AM

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