WAWaxiomatic

Support ticket created

Confirms a customer support ticket has been logged with a reference ID and expected first response time.

E-commerceutility#support#ticket#transactional

Preview

Hi Diya, we have logged your request as ticket TK-50221. A teammate will reach you within 4 hours.

View ticket

Component structure

  • BODY

    Hi {{1}}, we have logged your request as ticket {{2}}. A teammate will reach you within {{3}}.

  • BUTTONS
    • URL View ticket → https://example.com/ticket/{{1}}

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Diya

  • {{2}}

    Ticket ID

    e.g. TK-50221

  • {{3}}

    First response SLA

    e.g. 4 hours

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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