Order confirmation
Sent immediately after a successful checkout with the order ID and total.
E-commerceutility#order#transactional#post-purchase
Best-practice notes
Trigger within 60s of the payment-success webhook. Keep the button URL on your own domain so customers can audit the link.
Preview
Thanks for your order!
Hi Aarav, we've received your order ORD-23489 for ₹1,299. We'll let you know as soon as it ships.
Reply STOP to opt out.
Track order
Component structure
HEADER · TEXTThanks for your order!
BODYHi {{1}}, we've received your order {{2}} for {{3}}. We'll let you know as soon as it ships.
FOOTERReply STOP to opt out.
BUTTONS- URL Track order → https://example.com/orders/{{1}}
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Customer first name
e.g. Aarav
{{2}}Order ID
e.g. ORD-23489
{{3}}Order total with currency symbol
e.g. ₹1,299
Clone this template into your own WABA
- Sign up for a free Waxiomatic account.
- Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
- Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
- Meta approves in 1–24h. Start sending.