Shipping update
Notify the customer when an order ships, with carrier tracking URL.
E-commerceutility#order#shipping#transactional
Preview
Hi Aarav, your order ORD-23489 has shipped via Delhivery and should arrive by 14 Apr. We'll text you when it's out for delivery.
Track shipment
Component structure
BODYHi {{1}}, your order {{2}} has shipped via {{3}} and should arrive by {{4}}. We'll text you when it's out for delivery.
BUTTONS- URL Track shipment → https://example.com/track/{{1}}
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Customer first name
e.g. Aarav
{{2}}Order ID
e.g. ORD-23489
{{3}}Carrier name
e.g. Delhivery
{{4}}Expected delivery date
e.g. 14 Apr
Clone this template into your own WABA
- Sign up for a free Waxiomatic account.
- Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
- Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
- Meta approves in 1–24h. Start sending.