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Return pickup scheduled

Confirms a return pickup slot. Mention slot window and packaging instructions.

E-commerceutility#return#logistics#transactional

Preview

Hi Arjun, return pickup for order ORD-30221 is scheduled for 20 May between 10am-2pm. Please keep the item in its original packaging with all accessories.

Reschedule pickup

Component structure

  • BODY

    Hi {{1}}, return pickup for order {{2}} is scheduled for {{3}} between {{4}}. Please keep the item in its original packaging with all accessories.

  • BUTTONS
    • QUICK_REPLY Reschedule pickup

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Arjun

  • {{2}}

    Order ID

    e.g. ORD-30221

  • {{3}}

    Pickup date

    e.g. 20 May

  • {{4}}

    Pickup window

    e.g. 10am-2pm

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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