WAWaxiomatic

Replacement dispatched

Notifies that a replacement unit has shipped after an issue was reported.

E-commerceutility#support#replacement#transactional

Preview

Hi Suresh, the replacement for order ORD-23489 has been dispatched. Tracking ID AWB123456789, expected by 24 May.

Track replacement

Component structure

  • BODY

    Hi {{1}}, the replacement for order {{2}} has been dispatched. Tracking ID {{3}}, expected by {{4}}.

  • BUTTONS
    • URL Track replacement → https://example.com/track/{{1}}

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Suresh

  • {{2}}

    Original order ID

    e.g. ORD-23489

  • {{3}}

    New tracking ID

    e.g. AWB123456789

  • {{4}}

    Expected delivery date

    e.g. 24 May

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
Sign up free to cloneSee pricing