WAWaxiomatic

Refund initiated

Confirms a refund has been pushed to the payment gateway. Sets clear expectations on bank credit timeline.

E-commerceutility#refund#payment#transactional

Preview

Hi Anika, we have initiated a refund of ₹1,799 for order ORD-66123. It should reflect in your account within 5-7 business days.

Component structure

  • BODY

    Hi {{1}}, we have initiated a refund of {{2}} for order {{3}}. It should reflect in your account within {{4}} business days.

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Anika

  • {{2}}

    Refund amount with currency symbol

    e.g. ₹1,799

  • {{3}}

    Order ID

    e.g. ORD-66123

  • {{4}}

    Expected days to credit

    e.g. 5-7

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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