WAWaxiomatic

Delivery delayed

Apologetic, transparent delay notice with revised ETA.

Restaurantsutility#delivery#order#sla

Preview

Hi Vikram, our rider for order WX-44892 is running late due to traffic. Revised ETA is 20 minutes. Sorry for the wait — we will make it up to you.

Talk to support

Component structure

  • BODY

    Hi {{1}}, our rider for order {{2}} is running late due to traffic. Revised ETA is {{3}}. Sorry for the wait — we will make it up to you.

  • BUTTONS
    • QUICK_REPLY Talk to support

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer name

    e.g. Vikram

  • {{2}}

    Order ID

    e.g. WX-44892

  • {{3}}

    Revised ETA

    e.g. 20 minutes

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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