Post-meal review request
Sent ~2 hours after a guest has dined. Asks for a Google / Zomato review with a quick-reply path for negative feedback to land internally instead of publicly.
Best-practice notes
Send 2 hours post-meal to maximise reply rate while the experience is still fresh. Branch on the quick-reply: positive routes to the public review URL, negative opens an internal conversation so the manager can address it before the customer posts publicly.
Preview
Hi Anika, thanks for dining at Spice Garden today! How was your experience? Your feedback helps us serve you better next time.
Component structure
BODYHi {{1}}, thanks for dining at {{2}} today! How was your experience? Your feedback helps us serve you better next time.
BUTTONS- QUICK_REPLY Loved it ⭐
- QUICK_REPLY Could be better
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Guest first name
e.g. Anika
{{2}}Restaurant name
e.g. Spice Garden
Clone this template into your own WABA
- Sign up for a free Waxiomatic account.
- Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
- Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
- Meta approves in 1–24h. Start sending.