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Held at customs

International shipment held at customs pending action.

Logisticsutility#customs#international#hold

Preview

Hi Anita, shipment BL-MUM-29011 is held at Mumbai Sea Port customs. Our CHA will share required documents on this chat shortly.

Component structure

  • BODY

    Hi {{1}}, shipment {{2}} is held at {{3}} customs. Our CHA will share required documents on this chat shortly.

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Anita

  • {{2}}

    AWB / BL number

    e.g. BL-MUM-29011

  • {{3}}

    Port / airport

    e.g. Mumbai Sea Port

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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