WAWaxiomatic

Delivery completed

Confirms a successful drop-off with a one-tap path to report a damaged or missing item. Triggered by the courier scan event.

Logisticsutility#delivery#pod#transactional

Best-practice notes

Trigger on the POD (proof-of-delivery) scan, not earlier. Keep the report-issue path short — most reporters abandon if it takes more than 2 taps.

Preview

Hi Aarav, shipment BSTREK-29384 was delivered at 4:12 PM. If something looks wrong, tap below to let us know within 24 hours.

Report damage / missing

Component structure

  • BODY

    Hi {{1}}, shipment {{2}} was delivered at {{3}}. If something looks wrong, tap below to let us know within 24 hours.

  • BUTTONS
    • QUICK_REPLY Report damage / missing

नमस्ते आरव, शिपमेंट BSTREK-29384 शाम 4:12 पर डिलीवर हो गया। कुछ ग़लत लगे तो 24 घंटे के अंदर नीचे टैप करके बताएं।

क्षति / गायब आइटम रिपोर्ट करें

Component structure

  • BODY

    नमस्ते {{1}}, शिपमेंट {{2}} {{3}} पर डिलीवर हो गया। कुछ ग़लत लगे तो 24 घंटे के अंदर नीचे टैप करके बताएं।

  • BUTTONS
    • QUICK_REPLY क्षति / गायब आइटम रिपोर्ट करें

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Recipient first name

    e.g. Aarav

  • {{2}}

    Tracking ID / shipment number

    e.g. BSTREK-29384

  • {{3}}

    Drop-off time (short form)

    e.g. 4:12 PM

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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