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Delivery postponed by customer

Acknowledges the customer-initiated postponement.

Logisticsutility#delivery#reschedule

Preview

Hi Diya, as requested, parcel BSTREK-33019 delivery has been postponed to Mon 25 May. We will share a fresh ETA that morning.

Component structure

  • BODY

    Hi {{1}}, as requested, parcel {{2}} delivery has been postponed to {{3}}. We will share a fresh ETA that morning.

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Recipient first name

    e.g. Diya

  • {{2}}

    AWB number

    e.g. BSTREK-33019

  • {{3}}

    New attempt date

    e.g. Mon 25 May

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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