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Customer not available — call back

Rider could not reach the recipient by phone or doorbell.

Logisticsutility#delivery#cna

Preview

Hi Anjali, our rider tried to reach you for parcel BSTREK-66721 but could not. Reply with a preferred 2-hour window today and we will be back.

Component structure

  • BODY

    Hi {{1}}, our rider tried to reach you for parcel {{2}} but could not. Reply with a preferred 2-hour window today and we will be back.

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Recipient first name

    e.g. Anjali

  • {{2}}

    AWB number

    e.g. BSTREK-66721

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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