Lost-and-found notification
Notifies a checked-out guest that an item has been found and offers return options.
Hospitalityutility#lost-found#post-stay
Preview
Hi Suresh, our housekeeping team found Black Bose headphones in nightstand drawer, room 412 after your check-out. We can hold it for 30 days, courier (at cost), or hand to a trusted contact. How would you like to proceed?
Courier to me
Hold for pickup
Component structure
BODYHi {{1}}, our housekeeping team found {{2}} after your check-out. We can hold it for 30 days, courier (at cost), or hand to a trusted contact. How would you like to proceed?
BUTTONS- QUICK_REPLY Courier to me
- QUICK_REPLY Hold for pickup
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Guest name
e.g. Suresh
{{2}}Item description
e.g. Black Bose headphones in nightstand drawer, room 412
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- Meta approves in 1–24h. Start sending.