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Pre-arrival welcome message

Warm welcome sent 3 days before check-in with concierge contact and special-request CTA.

Hospitalityutility#pre-arrival#welcome

Preview

Hi Meera, the The Oberoi, Gurgaon team is looking forward to welcoming you on 18 Jun. Any preferences for pillows, dietary needs or celebrations? Reply and we will arrange it.

Share preferences
All set, thanks

Component structure

  • BODY

    Hi {{1}}, the {{2}} team is looking forward to welcoming you on {{3}}. Any preferences for pillows, dietary needs or celebrations? Reply and we will arrange it.

  • BUTTONS
    • QUICK_REPLY Share preferences
    • QUICK_REPLY All set, thanks

नमस्ते मीरा, द ओबेरॉय, गुड़गांव की टीम 18 जून को आपका स्वागत करने के लिए उत्सुक है। तकिए, भोजन या किसी समारोह की कोई पसंद? जवाब दें, हम तैयारी कर देंगे।

पसंद बताएं
सब तैयार है

Component structure

  • BODY

    नमस्ते {{1}}, {{2}} की टीम {{3}} को आपका स्वागत करने के लिए उत्सुक है। तकिए, भोजन या किसी समारोह की कोई पसंद? जवाब दें, हम तैयारी कर देंगे।

  • BUTTONS
    • QUICK_REPLY पसंद बताएं
    • QUICK_REPLY सब तैयार है

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Guest name

    e.g. Meera

  • {{2}}

    Property name

    e.g. The Oberoi, Gurgaon

  • {{3}}

    Arrival date

    e.g. 18 Jun

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
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