Technician on the way with ETA
Sent when the technician departs for the customer location with live ETA and call button.
Home Servicesutility#technician#en-route#eta
Preview
Hi Rohit, Suresh is on the way and should reach you in about 25 minutes. Please keep the worksite accessible.
Call technician
Share gate code
Component structure
BODYHi {{1}}, {{2}} is on the way and should reach you in about {{3}} minutes. Please keep the worksite accessible.
BUTTONS- PHONE_NUMBER Call technician → +919999999999
- QUICK_REPLY Share gate code
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Customer first name
e.g. Rohit
{{2}}Technician name
e.g. Suresh
{{3}}ETA in minutes
e.g. 25
Clone this template into your own WABA
- Sign up for a free Waxiomatic account.
- Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
- Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
- Meta approves in 1–24h. Start sending.