WAWaxiomatic

Technician delayed by traffic

Apology with a revised ETA when the technician is held up by traffic, weather or a previous job overrun.

Home Servicesutility#technician#delay#eta

Preview

Hi Rohit, our technician is delayed due to heavy traffic on ORR. New ETA: 11:45 AM – 12:15 PM. Sorry for the inconvenience — reply RESCHEDULE if this slot no longer works.

Reschedule
I will wait

Component structure

  • BODY

    Hi {{1}}, our technician is delayed due to {{3}}. New ETA: {{2}}. Sorry for the inconvenience — reply RESCHEDULE if this slot no longer works.

  • BUTTONS
    • QUICK_REPLY Reschedule
    • QUICK_REPLY I will wait

नमस्ते रोहित, ORR पर भारी ट्रैफ़िक के कारण हमारे टेक्नीशियन देर से आ रहे हैं। नया अनुमानित समय: सुबह 11:45 – दोपहर 12:15. असुविधा के लिए माफ़ी — अगर यह स्लॉट काम नहीं करता तो RESCHEDULE भेजें।

समय बदलें
मैं रुकूँगा

Component structure

  • BODY

    नमस्ते {{1}}, {{3}} के कारण हमारे टेक्नीशियन देर से आ रहे हैं। नया अनुमानित समय: {{2}}. असुविधा के लिए माफ़ी — अगर यह स्लॉट काम नहीं करता तो RESCHEDULE भेजें।

  • BUTTONS
    • QUICK_REPLY समय बदलें
    • QUICK_REPLY मैं रुकूँगा

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Customer first name

    e.g. Rohit

  • {{2}}

    New ETA window

    e.g. 11:45 AM – 12:15 PM

  • {{3}}

    Reason

    e.g. heavy traffic on ORR

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
Sign up free to cloneSee pricing