WAWaxiomatic

Civic complaint resolved

Closes the loop on a registered grievance and asks for feedback.

NGO / Governmentutility#grievance#resolved#feedback

Preview

Namaste Vinod, your complaint GRV-2026-49281 has been marked as resolved. Were you satisfied with the action taken?

Satisfied
Not satisfied
Reopen

Component structure

  • BODY

    Namaste {{1}}, your complaint {{2}} has been marked as resolved. Were you satisfied with the action taken?

  • BUTTONS
    • QUICK_REPLY Satisfied
    • QUICK_REPLY Not satisfied
    • QUICK_REPLY Reopen

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Citizen first name

    e.g. Vinod

  • {{2}}

    Reference number

    e.g. GRV-2026-49281

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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