WAWaxiomatic

Civic complaint registered

Acknowledges a complaint on a municipal grievance portal with a tracking ID.

NGO / Governmentutility#grievance#complaint#civic

Preview

Namaste Vinod, your complaint regarding pothole on 5th Cross has been registered. Reference: GRV-2026-49281. Expected resolution within 7 working days.

Track complaint

Component structure

  • BODY

    Namaste {{1}}, your complaint regarding {{2}} has been registered. Reference: {{3}}. Expected resolution within 7 working days.

  • BUTTONS
    • URL Track complaint → https://example.gov.in/grv/{{1}}

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Citizen first name

    e.g. Vinod

  • {{2}}

    Complaint type

    e.g. pothole on 5th Cross

  • {{3}}

    Reference number

    e.g. GRV-2026-49281

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.
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