WAWaxiomatic

Auto-debit failed — retry

Tells the donor the auto-debit did not go through and offers a one-tap retry.

NGO / Governmentutility#recurring#payment#retry

Best-practice notes

Tone matters here. Do not imply the donor failed; the bank declined the request. Offer the retry link and a way to update the card without making it feel like a collections message.

Preview

Hi Pooja, the bank could not process your monthly contribution of ₹1,000 today. No action is mandatory — if you would like to retry or update your card, the link is below.

Retry now
Pause for now

Component structure

  • BODY

    Hi {{1}}, the bank could not process your monthly contribution of {{2}} today. No action is mandatory — if you would like to retry or update your card, the link is below.

  • BUTTONS
    • URL Retry now → https://example.org/retry/{{1}}
    • QUICK_REPLY Pause for now

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Donor first name

    e.g. Pooja

  • {{2}}

    Amount in ₹

    e.g. ₹1,000

Clone this template into your own WABA

  1. Sign up for a free Waxiomatic account.
  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.