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Quality check failed (rework)

QC failure with rework ETA — transparency message to buyer.

Manufacturingutility#qc#failed#rework

Best-practice notes

Send proactively even though buyer has not asked. Indian manufacturing buyers value transparency over polished-but-late updates.

Preview

PO PO/26-27/00482: a portion of the batch did not clear QC (surface finish below Ra 1.6). Rework planned, additional dispatch ETA 5 working days. Apologies for the delay.

Component structure

  • BODY

    PO {{1}}: a portion of the batch did not clear QC ({{2}}). Rework planned, additional dispatch ETA {{3}}. Apologies for the delay.

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    PO number

    e.g. PO/26-27/00482

  • {{2}}

    Fail reason

    e.g. surface finish below Ra 1.6

  • {{3}}

    Rework ETA

    e.g. 5 working days

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