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Policy lapsed notice

Sent after the grace period ends without renewal. Communicates revival window.

Insuranceutility#lapse#revival#policy

Best-practice notes

Life policies typically have a 5-year revival window under IRDAI rules; health policies usually 30 days. Customise the {{3}} value accordingly.

Preview

Hi Manish, policy PL-LIC-553219 has lapsed because the premium was not received within the grace period. You can revive it within 5 months, subject to underwriting.

Revive policy

Component structure

  • BODY

    Hi {{1}}, policy {{2}} has lapsed because the premium was not received within the grace period. You can revive it within {{3}} months, subject to underwriting.

  • BUTTONS
    • URL Revive policy → https://example.com/revive/{{1}}

नमस्ते मनीष, ग्रेस अवधि में प्रीमियम न मिलने के कारण पॉलिसी PL-LIC-553219 लैप्स हो गई है। आप अंडरराइटिंग के अधीन 5 महीने के भीतर इसे पुनर्जीवित कर सकते हैं।

पॉलिसी पुनर्जीवित करें

Component structure

  • BODY

    नमस्ते {{1}}, ग्रेस अवधि में प्रीमियम न मिलने के कारण पॉलिसी {{2}} लैप्स हो गई है। आप अंडरराइटिंग के अधीन {{3}} महीने के भीतर इसे पुनर्जीवित कर सकते हैं।

  • BUTTONS
    • URL पॉलिसी पुनर्जीवित करें → https://example.com/revive/{{1}}

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Policyholder first name

    e.g. Manish

  • {{2}}

    Policy number

    e.g. PL-LIC-553219

  • {{3}}

    Revival window (months)

    e.g. 5

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