Claim document required
Lets the policyholder know which document is pending to progress the claim.
Insuranceutility#claim#documents#pending
Preview
Hi Geeta, claim CL-2026-77821 is on hold pending: Original hospital discharge summary. Please upload via the portal to keep your claim moving.
Upload
Component structure
BODYHi {{1}}, claim {{2}} is on hold pending: {{3}}. Please upload via the portal to keep your claim moving.
BUTTONS- URL Upload → https://example.com/claim/upload/{{1}}
Variables
These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.
{{1}}Policyholder first name
e.g. Geeta
{{2}}Claim reference
e.g. CL-2026-77821
{{3}}Document required
e.g. Original hospital discharge summary
Clone this template into your own WABA
- Sign up for a free Waxiomatic account.
- Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
- Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
- Meta approves in 1–24h. Start sending.