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Service in progress update

Mid-service progress update so the customer is not left wondering.

Automotiveutility#service#progress#workshop

Preview

Hi Anika, your Tata Nexon is currently in engine oil change and brake pad replacement. Expected ready by 4:30 PM today. We will confirm the moment it is washed and ready.

Component structure

  • BODY

    Hi {{1}}, your {{2}} is currently in {{3}}. Expected ready by {{4}}. We will confirm the moment it is washed and ready.

नमस्ते अनिका, आपकी टाटा नेक्सॉन अभी इंजन ऑयल और ब्रेक पैड बदलने पर है। आज शाम 4:30 तक तैयार होने की उम्मीद है। वॉश के बाद हम तुरंत सूचित करेंगे।

Component structure

  • BODY

    नमस्ते {{1}}, आपकी {{2}} अभी {{3}} पर है। {{4}} तक तैयार होने की उम्मीद है। वॉश के बाद हम तुरंत सूचित करेंगे।

Variables

These placeholders get substituted at send time. You fill them with values from your contact attributes, order data, or any integration field.

  • {{1}}

    Owner first name

    e.g. Anika

  • {{2}}

    Vehicle

    e.g. Tata Nexon

  • {{3}}

    Current stage

    e.g. engine oil change and brake pad replacement

  • {{4}}

    Expected ready time

    e.g. 4:30 PM today

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  2. Connect your WhatsApp Business Account (Embedded Signup, ~15 minutes).
  3. Hit Clone on this template — we map the variables, run AI spam-check, and submit to Meta for you.
  4. Meta approves in 1–24h. Start sending.